All Systems Operational|99.98% Edge Uptime

How Can We Help You Build & Automate?

Explore developer guides, interactive diagnostics, automated triage workflows, and direct engineering support for your Sarvadrik AI agent pipelines.

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Real-Time Edge Telemetry & Architecture Flow

Interactive Request & Execution Pipeline

Click any stage in the live architecture flow below to inspect protocol headers, latencies, and security enforcement.

Live Telemetry Cluster: BOM-EDGE-01
Stage 01: Origin Allowlist GateLayer 7 Security
Roundtrip: 4msStatus: Active (Strict)
Operational Summary:

Inspects HTTP Origin & Referer headers. Blocks unauthorized domains before execution.

Telemetry captured from global edge proxy instance. Zero customer payload storage.
Live Stage Payload & State
{
  "origin": "https://app.enterprise-client.com",
  "status": "ALLOWED",
  "rule": "exact_match",
  "policy": "allowlist_enforced"
}
Live Observability Console

Real-Time Execution Logs & Telemetry Analytics

Every agent turn, knowledge retrieval query, and tool execution is instrumented with sub-millisecond trace IDs. Inspect failure distributions, token consumption, and latency spikes directly in your portal.

100% Trace Coverage Zero PII Storage
Sarvadrik AI real-time agent execution telemetry dashboard
Knowledge Base

Browse Documentation & Guides by Category

14 Articles

Getting Started & Embeds

Install the agent snippet on Webflow, WordPress, Next.js, or raw HTML, and configure allowed origins.

Common Articles
Adding Sarvadrik script tag to HTML head
Configuring domain origin allowlists
Customizing widget launcher colors & position
Passing logged-in user JWT session context
19 Articles

Agent Orchestration & Prompts

Tune multi-turn reasoning, temperature, persona rules, and human escalation handoffs.

Common Articles
Structuring system instructions for B2B qualification
Configuring automatic human agent handoff triggers
Model fallbacks between GPT-4o, Claude 3.5 & Gemini
Testing conversation edge cases in the playground
16 Articles

Vector Knowledge & RAG Indexing

Upload PDFs, Notion pages, and URLs. Manage chunking windows and semantic search thresholds.

Common Articles
Supported file formats (PDF, DOCX, Markdown, CSV)
Understanding semantic retrieval confidence scores
Resolving pending or failed document re-indexing
Purging outdated product information from vector memory
22 Articles

Webhooks & API Integrations

Listen to real-time events, dispatch leads to Salesforce/HubSpot, and verify HMAC signatures.

Common Articles
Verifying sv_sig HMAC-SHA256 webhook signatures
Handling webhook automatic retry backoff schedules
Sending transactional emails via agent tool triggers
Syncing qualified leads directly to REST endpoints
11 Articles

Billing, Plans & Credits

Track credit consumption, monthly rollover caps, Razorpay subscription renewals, and top-ups.

Common Articles
How monthly credits are calculated per agent execution
Rules for unused credit rollover (up to 2x cap)
Upgrading plans mid-billing cycle with instant rollover
Downloading GST invoices and tax receipts
13 Articles

Enterprise Security & SLAs

Review Supabase Row-Level Security, zero model training guarantees, and 99.99% uptime SLAs.

Common Articles
Confirming zero training on company proprietary data
Supabase multi-tenant Row-Level Security isolation
Requesting a dedicated VPC or isolated edge instance
Enterprise emergency escalation protocols and SLA terms
Instant Self-Service Diagnostic

Interactive Troubleshooting Assistant

Select your current symptom below to inspect step-by-step diagnostic checks, root causes, and verification commands.

Automated Triage Active
Average resolution: < 2 min
Select Issue Type

Widget not appearing or blocked on my website

The chat launcher does not load, or console shows 403 Forbidden on runtime bootstrap.

Recommended Resolution Checklist:
1Open your browser developer console (F12) and inspect the Network tab for runtime/bootstrap.
2Check your agent settings under Settings -> Allowed Origins. Ensure your exact protocol and domain are listed (e.g., https://app.yourcompany.com).
3Verify that the <script src=".../widget.js" data-agent-id="..."> contains your valid public agent ID.
4If running on localhost, add http://localhost:3000 to your allowed origins for development testing.
Verification Command
curl -I -H "Origin: https://app.yourcompany.com" https://chat-enterprise-two.vercel.app/api/embed/YOUR_AGENT_ID
Interface diagnostic setting reference
Widget & Launcher UI Settings
Configure launcher styling, allowed domain origin CORS, and embed triggers in Agent Settings.
Once the domain is whitelisted in your dashboard, changes propagate across the global edge within 30 seconds.
Open in Dashboard →
Zapier-Style Automation Pipeline

Deterministic Support & Incident Triage Engine

How Sarvadrik automatically captures runtime anomalies, enriches traces, and branches between instant resolution or tier-3 engineering escalation.

1. Trigger • Incident CatchEvent: exception.caught

New Incident or Ticket Logged

Catches embed origin mismatch, webhook 5xx delivery failure, or user ticket submission in real-time.

2. Action • Telemetry TraceLatency: 140ms

Enrich Stack Trace & Conversation Context

Extracts exact conversation ID, HTTP Origin headers, RAG similarity confidence, and active quota balance.

3. Conditional Decision RouterEvaluates incident severity & symptom pattern
Path A: Known Pattern< 30s Resolution
Automated Resolution Dispatch

If symptom matches known config issue (e.g. unlisted origin domain), returns instant 1-click whitelist fix and curl test.

Path B: Platform Anomaly< 5m SLA
Direct Engineering Escalation

If 5xx runtime exception or Enterprise account, dispatches high-priority alert to On-Call Systems Engineer via Slack with full memory dump.

4. Final Output • Verified Outcome100% Audit Logged

Instant Client Resolution & Self-Heal Complete

Origin whitelist updated across all edge caches. Client receives real-time verification status.

Visual Flow BuilderAutonomous Studio

Multi-Agent Orchestration & Pipeline Studio

Design custom customer journeys, conditional tool triggers, and automatic human handoffs with zero code in the Sarvadrik AI Studio.

Sarvadrik AI visual workflow builder and multi-step pipeline engine
Real-Time Event SyncExplore Studio →
Contact Channels

Connect Directly with Our Platform Engineers

We take pride in technical accuracy. No boilerplate responses; you speak with specialists who build the platform.

Live Dashboard Ticket Desk

Track and respond to tickets in your authenticated portal.

Open
Enterprise Dedicated Slack / Bridge

1-hour response SLA with dedicated Solutions Architects.

View Plans
Security & Privacy Vulnerabilities

Direct encrypted disclosure channel for security researchers.

Review

Submit an Engineering Ticket

Fill in the details below. Our telemetry system automatically tags and routes your issue.

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